We will start processing the order once you have placed it successfully with us. Please give us 24 hours (Mon-Sat.) time for secured and proper delivery. Occasionally Order delivery can take up to 2 Working Days for Delhi/NCR and up to 7 business days for the rest of India depending upon the situation. Also before any delivery we also try to confirm the order placed on phone.
If you prefer urgent delivery, please contact us and we may be able to accommodate requests but do not guarantee.
We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your order will be dispatched at your own risk, but special care is taken to protect fragile items.
Proper packaging is ensured and your items are well-protected.
1. The product can be returned within 15 days of the Purchase/Delivery only. Moreover, the following condition needs to be fulfilled while returning the product:
The product can only be returned IN PERSON at:
Ram Narain Prem Narain
403-A, Khari Baoli, Delhi-110006
Email: customersupport@dilligrocery.com
Phone #: 91-11-23972784 / 91-9999630880
The product should not have been opened.
Bill/Invoice of Purchase needs to be produced while returning Product.
Improperly handled product by Customer will not be returned.
2. Cancellations have to be made within 4 hours after placing order. For canceling your order, you need to contact us through phone-call at the above-mentioned phone number and need to give us the order number.